Your FAQs

Welcome to our FAQ section, where we address common inquiries about our services. If you have further questions, please don't hesitate to contact us.

Have some questions?

Frequently Asked Questions

Question 1: How often should I have my carpets professionally cleaned?

We recommend professional carpet cleaning every 6 months to maintain their appearance and longevity. However, homes with pets, children, or high foot traffic may require more frequent cleanings.

Question 2: What is the drying time after carpet cleaning?

Drying times can vary based on factors like humidity, ventilation, and carpet type. Typically, carpets dry within 6 to 8 hours. To expedite drying, ensure good air circulation by opening windows or using fans.

Question 3: Are your cleaning products safe for children and pets?

Yes, we use eco-friendly and non-toxic cleaning solutions that are safe for both children and pets. Your family's health is our priority.

Question 4: Can you remove pet stains and odors from carpets?

Absolutely. We specialize in treating and removing pet stains and odors using advanced cleaning techniques and products designed to eliminate them effectively.

Question 5: Do you offer tile and grout cleaning services?

Yes, we provide professional tile and grout cleaning to restore the original shine and cleanliness of your tiled surfaces.

Question 6: Why should I use a professional carpet cleaning service?

Health Benefits: Carpets can harbor germs, bacteria, and allergens that are not fully removed by regular vacuuming. Professional cleaning equipment effectively eliminates these contaminants, promoting a healthier indoor environment and reducing potential health issues at home or in the workplace.

Extended Longevity: Routine professional cleaning helps preserve your carpet's integrity by removing dirt and debris that can cause fibers to deteriorate over time. This maintenance reduces stains and general wear, significantly extending the carpet's lifespan.

Enhanced Appearance: A thorough, deep cleaning revitalizes your carpet's appearance, restoring its original vibrancy and freshness. Even carpets that appear worn or aged can often be rejuvenated, delaying the need for replacement and enhancing the overall aesthetic of your space.

Incorporating annual professional carpet cleaning into your maintenance routine ensures a healthier environment, prolongs your carpet's life, and keeps your home or office looking its best.

Question 7: Do you move my furniture?

We will move smaller items in order to maximize the amount of carpet that gets cleaned. We will not, however, move larger items like beds, entertainment centers and full book shelves. 

Question 8: Do I need to vacuum before the cleaners come?

It is recommended that you vacuum your carpet prior to our arrival. Vacuuming your carpet as often as possible will increase the lifespan of your carpet. 

Question 9: Are your technicians trained and experienced?

Our professional cleaners bring decades of experience to the carpet cleaning industry. They stay current with the latest advancements in cleaning equipment and technologies, continually refining our techniques and products to deliver the highest quality cleaning services.

Question 10: How can I schedule a service appointment?

You can schedule an appointment by calling us at 352-678-7470 or by filling out the contact form on our website. We offer flexible scheduling to accommodate your needs. If your question isn't listed here, please reach out to us directly. We're here to assist you with all your cleaning needs.

352-678-7470

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